Your privacy is not just a legal checkbox for us. At tkpk, we believe that every player in Bangladesh deserves to know exactly what happens with their personal information. This privacy policy explains what data we collect, why we collect it, how we store it, and what control you have over it.
Effective date: January 2025. This policy applies to all users of tkpk.
When you sign up for an account on tkpk, we ask for a few basic details. Your name, phone number, and payment information are required so we can verify your identity and process transactions. This is standard for any platform that handles real money, and tkpk is no different. We collect only what is necessary to run your account and nothing more.
Beyond registration data, tkpk also collects certain information automatically when you use the platform. This includes your device type, operating system, browser version, IP address, and general location data. We use this information to optimise the platform for the devices our players actually use, to detect suspicious login attempts, and to improve the overall experience on tkpk. None of this data is used to personally identify you outside the context of your account.
| Data Type | Purpose | Stored Duration |
|---|---|---|
| Name and phone number | Account verification on tkpk | While account is active |
| bKash / Nagad details | Processing deposits and withdrawals | While account is active |
| Device and browser info | Platform optimisation and security | 12 months |
| IP address | Fraud prevention on tkpk | 6 months |
| Game activity logs | Fair play verification | 24 months |
We also keep records of your gaming activity on tkpk. This includes bets placed, game outcomes, deposits, and withdrawals. These records are essential for maintaining the integrity of the platform, resolving disputes, and ensuring that our provably fair system can be independently verified. Transaction records on tkpk are retained for a minimum period as required by applicable regulations.
Six pillars of our privacy commitment
All data transmitted between your device and tkpk servers is encrypted using TLS protocols. Your payment details and personal information are never sent in plain text.
Personal data stored on tkpk servers is encrypted at rest. Access is restricted to authorised personnel only, with multi-factor authentication required for all admin access.
tkpk never sells, rents, or trades your personal information to third parties for marketing or any other commercial purpose. Your data stays with us.
You can view, update, or request deletion of your personal data at any time through your tkpk account settings or by contacting our support team directly.
tkpk conducts regular internal security audits and vulnerability assessments to ensure that our data protection measures remain effective against evolving threats.
In the unlikely event of a data breach, tkpk will notify affected users promptly with clear information about what happened and what steps to take.
The data we collect on tkpk is used for specific, clearly defined purposes. Your registration details allow us to create and manage your account. Your payment information is used exclusively to process deposits and withdrawals through bKash and Nagad. Device and browser data helps us optimise tkpk for the phones and connections our players actually use. Gaming activity logs are maintained to support our provably fair system and to resolve any disputes that may arise. We also use aggregated, anonymised data to understand usage patterns on tkpk and improve the platform. This aggregated data cannot be traced back to any individual player.
tkpk does not share your personal information with third parties for marketing purposes. There are limited circumstances where we may need to share certain data. Payment processors like bKash and Nagad receive the minimum information necessary to complete your transactions on tkpk. If required by law, we may disclose information to regulatory authorities or law enforcement agencies. In cases of suspected fraud or abuse, tkpk may share relevant account data with security partners to protect the platform and its users. In all cases, we share only the minimum amount of data necessary and ensure that recipients are bound by appropriate confidentiality obligations.
tkpk uses cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly. These are essential cookies that are necessary for the operation of the site. We do not use third-party advertising cookies or tracking pixels that follow you across other websites. The cookies used by tkpk are strictly functional. You can manage cookie settings through your browser, but disabling essential cookies may affect your ability to use certain features on tkpk.
If you decide to close your tkpk account, you can request the deletion of your personal data by contacting our support team. Once your account is closed, we will delete your personal information within 30 days, except for data that we are legally required to retain. Transaction records and gaming logs on tkpk may be retained for a longer period as required by applicable regulations, but this data will be stored securely and will not be used for any purpose other than legal compliance. After the retention period expires, all remaining data associated with your tkpk account will be permanently deleted.
Your data on tkpk is stored on secure servers with industry-standard physical and digital security measures. Access to these servers is strictly controlled and monitored. We implement firewalls, intrusion detection systems, and regular security patches to protect against unauthorised access. All backups of tkpk data are also encrypted and stored in secure locations with the same level of protection as the primary servers.
tkpk may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify you through the platform or via the contact details associated with your tkpk account. The updated policy will be effective from the date it is published on this page. We encourage you to review this privacy policy periodically. Your continued use of tkpk after any changes indicates your acceptance of the updated policy.
As a user of tkpk, you have several rights regarding your personal data. You have the right to access the personal information we hold about you. You can request a copy of your data at any time by contacting our support team. You have the right to correct any inaccurate information in your tkpk account. If your phone number changes or you notice an error in your details, you can update them through your account settings or by reaching out to support.
You have the right to request the deletion of your personal data from tkpk, subject to any legal retention requirements. You also have the right to object to certain types of data processing. If you believe that tkpk is processing your data in a way that is not consistent with this privacy policy, you have the right to raise a complaint with our support team. We take all privacy complaints seriously and will investigate and respond to your concern promptly.
To exercise any of these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe and will never charge you a fee for exercising your privacy rights on tkpk.
We built tkpk with transparency at its core. If you have questions about how we handle your data, our support team is always ready to help.